Leadership Speaking Style and Communication Killers
Original Air Date: October 10, 2016
Anne and Gillian discuss Leadership Speaking Style and Communication Killers as they reference a blog post from Ian Lurie entitled These 10 Phrases Are Killing Your Team.
Ian explains, " We rarely use these phrases out of disrespect. Usually, we use them to try to spare coworkers' and employees' feelings. In the long run, though, we're dodging issues and hiding destructive behaviors.
It's a lesson I've learned, slowly, over 20+ years as a CEO: Be direct and clear. Don't confuse respect with indecision. Trust everyone in the room to be grownups. Your team will flourish."